Track Your Order

Enter your order details below to check the latest status of your shipment.

#

Found in your order confirmation email.

Must match the email used when placing your order.

How order tracking works

1

Place Your Order

You receive a confirmation email with your order number immediately after purchase.

2

We Pack It

Your items are carefully packed in our eco-friendly, plastic-free packaging within 1–3 business days.

3

It Ships

A tracking number is emailed to you once your parcel is handed to our carbon-neutral courier partner.

4

Delivered

Enjoy your sustainable swap! Domestic orders typically arrive within 3–7 business days.

Need help? Contact our support team and we'll track it down for you.